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Choosing software is a big decision and everyone person has lots of questions, to help them make the right decision.
Here are some of the frequently asked questions, with the answers we provide.

ZERP uses Zoho, which is a global application with more users than any traditional building and construction software. This means they can invest more money in developing new solutions. ZERP has more functionality, less cost, and can be customised to your business needs.

Yes, using ZERP you can create a Bill of Materials for any project, convert labour items into project tasks to build schedules, and track estimated v’s actual spend.

Yes, ZERP provides an import tool to load your take-off into an estimate. You can repeat this step for changes or comparisons.

Simple, business automations, templates prepopulated with customer data, Sales Process using Blueprints, Customised Site Reports and Inspections, Project Utilisation Reports, Portals focused on your company brand and not the software, Xero Integration. The list is endless, but you know Zoho is the right solution when even Buildertrend uses it. Download ‘Spot the Difference’.

The functionality you want to use determines the package you need. We make sure the pricing is fair and only charge you for the features and functions you want to use. You can upgrade at any point, once your business is ready to transition to the next step.

You can go from start to finish in less than 15 minutes. This includes creating a new enquiry, building an estimate, getting a contract signed, converting an estimate to a schedule, invoicing a deposit and purchasing materials, and viewing the budget. Click here and see for yourself how easy it is.

ZERP supports everyone in your business, from your sales and marketing teams to estimating, project management, finance and operations. Everyone will benefit from ZERP to create more efficient and productive business.

The Accelerate Program helps you and your team to get going faster. We provide dedicated resources to help set up your customised templates with your company branding and style, migrate your data from existing applications or excel spreadsheets, and receive one-on-one training tailored to your business needs.

No, using your website portal, your sub-contractors can assess the information they need without paying any additional licence fees.

Zoho is a powerful global application used by more than 1 million users worldwide. ZERP has used Zoho’s advanced development tools to create an exclusive version of Zoho tailored to the building and construction industry. A turn-key solution that delivers enormous value, savings, and benefits.

Your data security and privacy are very important. We leverage the highest standard of security delivered by Zoho, so you can be assured that your data is kept safe from external risks. You can also protect your data from internal users with permissions and security settings for individuals and roles. You can schedule back-ups and securely download all your data at any stage. Your data is safe, secure, and protected in every sense.

Yes, you can cancel your agreement with ZERP at any stage. There are no cancellation fees. You can choose to continue using Zoho as a native application without the features and functions of ZERP. Your data will not be lost and will always belong to you.

Zoho Ultimate Package is $79.50 per month, per user based on a monthly payment plan. Discounts are available for annual payments. Let us know if you want to pay annually and we will negotiate the best deal for you.

Zoho Subscription prices are based on Zoho’s All Employee package. Please check their terms and conditions for more information.

Your ZERP subscription includes the Super Administrator Licence used by the ZERP team, to maintain and manage your Account. Portal access for customers and sub-contractors is included in your ZERP subscription. You will need to purchase Zoho User licences for all your employees.

We have requested that Zoho updates their pricing page to provide more information to users on the Ultimate package pricing and benefits. Currently the ultimate package is an optional add on provided by Zoho. It is required for a ZERP installation, as the Ultimate Package provides advanced functionality to support the features and processes.

We cannot use an existing live or trial account. We can migrate your data from the old Zoho account to your new Zoho account provided by ZERP.